Splunk Training & Education Portal (STEP)

Use the Training Units in your Splunk contract

Your active Splunk contract may include Training Units that your team can use for Splunk Education courses. This guide shows you how to get access in STEP and, if you manage the credits, how to track and use them.

Not sure if your contract includes Training Units?

Training Units (also called education credits) are included with some Splunk Success Plans. Before you start, check Splunk Success Plans ↗ to see which plans include them, or ask your Splunk Account Team.

For learners

I want to take Splunk training

Get access to your company's Training Unit Agreement in 4 steps.

Create your Splunk account
Let your Splunk Account Team know
Log in to STEP
See your Training Unit Agreement

Then register for classes and pay with Training Units.

Start the 4 steps → For Customer Organization Managers

I manage our Training Units

For the credit owner who has been assigned as Customer Organization Manager (COM).

Check Training Unit balance and expiry
Run Training Unit usage reports
Assign classes to members and pay with Training Units
Drop classes on behalf of members

Open the COM guide →

Key terms

STEP: Splunk Training & Education Portal at education.splunk.com, where you find, register for and track Splunk courses.
Training Units (TU): Prepaid credits included in your Splunk contract. You can use them to pay for Splunk Education courses.
Training Unit Agreement (TUA): The record in STEP that holds your organization's Training Units, including the total, the balance left and the expiry date.
Customer Organization Manager (COM): The person (usually the credit owner) who manages members and Training Units for your organization in STEP.
Member: A learner from your company whose Splunk account is linked to your organization in STEP.
Splunk Account Team: Your Splunk contacts (for example, your Account Manager or Customer Success Manager) who can link your account and help with any issues.